π₯πCHARGEBACKS vs REFUNDS and how to prevent both of them
One of the things that got me more than anything was when I got a chargeback. What we all want ultimately is to sell somebody our products or services and then move on to the next customer or sell them more of what we have. Unfortunately, sometimes we have chargebacks or refunds. If you’re selling a physical product and they send it back to you, that’s going to cost you money. If you got to send them out another product, that’s going to cost you money.
In this video, you’re going to know how to prevent these things. It’s going to save you so much time, money, and hassle knowing how to prevent these things.
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00:56 – REFUNDS
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03:00 – CHARGEBACKS
Now, here are some steps you can do to prevent refunds and chargebacks. If you do these steps, it’s going to help you a lot.
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06:17 – MAKE YOUR CONTACT INFORMATION EASILY ACCESSIBLE
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07:20 – AVOID DISPUTES
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08:44 – SEND CONFIRMATION EMAILS TO ALL YOUR CUSTOMERS
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09:24 – PROVIDE A CLEAR TRANSACTION DESCRIPTION
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09:56 – PROVIDE EXCELLENT CUSTOMER SERVICE
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10:45 – CONTACT CUSTOMERS THAT HAVE SUSPICIOUS ORDER
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11:16 – GET CUSTOMERS SIGNATURES ON HIGH DOLLAR DELIVERY
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11:27 – STAY AWAY FROM TRIALS
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12:01 – USE A HIGH-QUALITY PAYMENT GATEWAY
If you have additional questions or any questions to do with selling online, don’t hesitate to leave them in the comments section below and I’d be happy to help you out.
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